Ensuring we comply with any regulations and rules (including GDPR). Ensuring that any data we hold is secure and only held for as long as necessary. The Chronic Diary will only ask for the minimum amount of information required to provide services efficiently.
What Personal Data We Collect and Why We Collect It
We may also gather information from third parties providing that they have legal rights to share this information with us. This can be information you have provided to them or information that they have got legally.
If you subscribe to the website or leave a comment on any of our posts, you will need to provide your name and email address.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We may check visitor comments through an automated spam detection service.
If you contact us via email or via the contact page, you will need to provide your first name, email address and details of your inquiry.
If you use the contact form on the site to send a message, your name and email address will be stored to reply to your message. Other than to respond to your message via the contact form, we will not use your details for any other purposes.
What Else Do We Use This Data For?
– Communicating with you through a welcome email, providing you have agreed to subscribe and receive this type of communication
– Letting you know via email when a new blog post has been published, providing you have agreed to receive this type of communication
– To improve the design and function of the site
– To respond to any comments or messages you may have sent via the contact page or on blog posts
– Enabling you to share content via social media
– Informing you about products and services that you may find useful
– Granting you access to subscribe to the site
– Conducting market research e.g. the number of people visiting particular parts of the site
– Occasionally contacting you to ensure the information we hold about you is correct
How we may contact you
To subscribe to The Chronic Diary, you will need to provide personal information such as your name and email address. If we have your permission, we will email you to welcome you as a subscriber and also inform you when new blog posts have been published. We will also contact you if you have requested to receive any freebies, you will not receive any other communication via email unless you have consented.
We may also occasionally contact you to check our records are up to date or for improvement. For example, to check that your information is up to date, or to check if you have any suggestions for what other content you may like to see featured on the site. The Chronic Diary does not rent or trade email lists with other organizations or businesses.
Who We Share Your Data With?
MailerLite – We use a third-party email provider, MailerLite, to deliver a welcome email and blog post alerts. MailerLite uses an opt-in system that gives you a checkbox confirming that you want to subscribe. If you do not check this box, you will not be subscribed. For more information, please see MailerLite’s privacy notice.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email from The Chronic Diary, or by contacting us via the contact page or via email. If you consent to receive any of the freebies offered via the site, you will receive an email containing the freebie, you will only receive this and will not receive any other communications unless you have chosen to subscribe. Your data will be deleted once informed that you no longer want it to be stored.
Our Lawful Basis for Processing Personal Data
Consent: We will only use your personal data for personalization of content, analytical and advertising purposes. With your consent, we will communicate with you, via email, about new posts or welcome you as a subscriber. If you have given us consent for any of the above, you may unsubscribe using the link provided at the bottom of all email sent to you, or, by contacting us via the contact page on the site. Or if you consented to receive any of our freebies, you will receive an email containing the freebie.
Contractual Obligation: When you subscribe to us, we will need your details to identify you and provide personalized communications. For example, in order to send you a welcome email, we would need your email address and a name to address you in the email.
Legitimate Interests: Regarding legitimate interest, we process your data to analyze visitor behavior and website traffic. This is to maintain a level of service and improve quality, for example, site load time and variation of content.
How Long We keep Your Data?
If you leave a comment, the comment and its metadata will be retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that subscribe to the website, we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information (except they cannot change their username). Website administrators can also see and edit that information.
How Can You Access and Update Your Personal Information?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.
You are entitled to view, amend, or delete the personal information that we hold. Email your request to Annie via the Contact page.
The Right to Be Informed – You have the right to be informed about any personal data we hold about you and how it’s collected and processed.
The Right of Access – You have the right to request any data that may have been collected from or about you.
The Right to Rectification – You have the right to access and rectify any personal data that may be inaccurate or incomplete.
The Right to Erasure – You have the right to request for your personal data to be erased in certain circumstances.
The Right to Restrict Processing – Where circumstances permit, you have the right to request the restriction of your personal data being processed.
The Right to Data Portability – You have the right to obtain the personal data we hold about you, in an appropriate and safe IT format, in order for your data to be transferred to another organization.
The Right to Object – You have the right to object to our processing of your personal data, for instance, direct marketing.
Rights in Relation to Automated Decision Making and Profiling – You have the right to object to automated processing including profiling, and not have a decision made based solely on automated means, with no human involvement. You can exercise this right when there is an instance where profiling has produced legal effects concerning or significantly affecting you.
Right to Withdraw Consent – You have the right to withdraw the consent given for the processing of your Personal Data.
Exercising Your Rights, Asking Questions and Lodging Complaints
We do everything possible regarding processing your Personal Data. However, if you have any queries or concerns, please contact us via our Contact page or via email and we will respond accordingly.
If you still feel dissatisfied with the way we process your personal data, you also may seek advice or lodge a complaint directly with the supervisory authority here.
We do not intend our services to target children. We do not intentionally or knowingly collect information from children.
If you still have questions or concerns after reviewing our policy, please get in touch by contacting us via our Contact page or via email [email protected]
Changes to this Policy
(Last Updated: 15th April 2020)